【 “Up In AIRSIDE” Campaign (“Campaign”) Terms and Conditions】

1. Campaign Period: 28 September – 12 November 2023 (Both dates inclusive), Monday to Sunday (including public holidays) from 10:00am to 9:00pm (other than times when the mall is closed due to Tropical Cyclone Warning Signal No.8 or above, Black Rainstorm Warning or any other reasons).

2. Venue: Shop 216-217, 2/F, AIRSIDE

3. Venue Opening Hours: from 10:00am to 9:00pm

4. Opening hours of the activities: from 11:00am to 8:00pm

5. The date(s),dates, opening hours, location(s), number of attendee(s)attendees and structure of the Campaign and the related activity(ies) may be changed or the Campaign and/or the related activity(ies) may be canceled for any reason without prior notice or compensation. Please pay attention to any notices on the Facebook page of AIRSIDE or at the relevant venue.

6. The Campaign (including all activities) is subject to these terms and conditions, the NF Touch Membership Programme Terms and Conditions found in the “NF Touch” app (“NF Touch App”) and other applicable terms and conditions.

7.Each member of “NF Touch” (“Member”) may apply to book in advance and purchase e-tickets for participating in the Campaign via the “NF Touch” app (“NF Touch App”) or [the AIRSIDE website (https://events.nftouch.com.hk/en/event/RTk5VA==/Up-In-AIRSIDE-1-Hour-Experience) (“AIRSIDE Website”), the price of and the “Flight Experience Zone” Activities (each an “Activity”) included in each type of e-ticket are set out in the table below :

Please refer to the NF Touch App or the AIRSIDE website for further details (including the time and content of each Activity).

8. If Members require assistance with the registration / purchase of the e-ticket(s), they may visit NF Touch Member Concierge, Shop 216-217, 2/F, AIRSIDE at the Venue during the Campaign Period.

9. Payment for an e-ticket must be made by one of the prescribed online payment methods. Nan Fung Loyalty Program Limited (“Nan Fung”) may change the prescribed online payment methods at any time without notice.

10. Members shall be responsible for reviewing and confirming that all the information, including but not limited to type of e-ticket, date and time, the amounts, and payment information, are true, accurate and complete before submitting the registration and/or making the payment. Any discounts, deductions, coupons and privileges shall be applied before making the payment. Submission of the registration and/or making of the payment shall mean that the Member accepts all items and amounts and no amendment requests will be entertained (including any requests for changing the applicable date and time slot of the e-ticket).  All fees and liabilities arising out of a purchase made under a Member’s name are the Member’s sole responsibility.

11. All payments will be processed by third party payment service provider(s). Members shall understand that their credit card/payment information may be stored with third party payment service provider(s) upon confirmation of the order information and payment. To the extent permitted by law, Nan Fung and/or its affiliates will not be liable for any loss or damage (including indirect and consequential loss) suffered by Members by reason of (i) any failure, delay, interruption, suspension or any other restriction affecting their online payment; (ii) any errors, malfunctions or breakdown of their bank’s payment mechanism; or (iii) any other matter arising out of, or in connection with, the online payment system.

12. Members must ensure that there are sufficient funds on the credit card or any related wallet to fulfil payment of an order. Nan Fung and/or its affiliates will not bear any responsibility in any case of failure of order placement caused by insufficient funds.

13. Successfully registered/purchased e-ticket(s) will be added to the Member’s NF Touch e-wallet.  The e-tickets are subject to the “Up In AIRSIDE” E-Ticket Terms and Conditions (see https://www.nftouch.com.hk/tnc) and other applicable terms and conditions. 

14. The e-ticket(s) can only be used by the Member. 

15. Members should complete registration and collect their physical tickets at the Venue for participating in the Campaign at least 15 minutes before the commencement of the applicable period for their e-tickets. Nan Fung and/or its affiliates shall not be responsible for making any arrangement or compensation for any loss of time. The physical tickets are subject to these terms and conditions and other applicable terms and conditions. 

16. All e-tickets available for purchase will be on a first-come-first-served basis while stocks last. 

17. Each participant of the Campaign and/or any Activity (“Participant”) must follow the instructions of the staff of Nan Fung and the relevant organizer (if any) in the conduct of the Campaign/Activity. The Activities and the facilities in the Campaign may be subject to restrictions on age, height or usage (which may be communicated by the staff of Nan Fung or the relevant organizer (if any) or set out in the applicable terms and conditions), Participants must comply with the relevant restrictions.

18. Participants must present a valid physical ticket to participate / enjoy the relevant Activities. Each physical ticket can only be used by one person (regardless of age) for the participation / enjoyment of each Activity listed on the physical ticket once. Physical tickets are invalid and not replaceable or refundable if lost or found defaced or damaged.

19. All procedures must be completed in accordance with the instructions of the staff of Nan Fung. The staff of Nan Fung may require Participants to provide identification document(s) and/or other personal data (including but not limited to their name and/or payment/credit card information) for verification of the Participant’s eligibility, payment purposes and/or for internal administrative and auditing purposes.  If a Participant refuses to provide the requisite information, Nan Fung reserves the right to refuse carrying out procedures for the Participant or to disqualify the Participant from participating in the Campaign. Before providing any personal data, Participants must thoroughly read and accept the Personal Information Collection Statement and the Privacy Policy of Nan Fung (please refer to the NF Touch App).

21. All Activity(ies) (including all the food, beverage(s), facilities and materials) are organized/provided by third-party service provider(s).  Nan Fung and/or its affiliates gives no guarantee or warranty in relation to the food, beverages, Activities, facilities, relevant materials, finished products and services and shall have no liability in any event for any direct or indirect loss or damage related to any aspect thereof, including but not limited to the accuracy, quality or usage.  Nan Fung and/or its affiliates shall have no liability and shall not be held responsible or liable for any complaints, claims, loss or damage related to the Activity(ies) whatsoever.

22. The Activities (including any food, beverages or facilities) may be unavailable/suspended due to shortage of stock, equipment failure or maintenance or any other reasons without prior notice or compensation. 

23. In no event shall Nan Fung and/or its affiliates be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature or causes beyond their reasonable control including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, shortages of labour or materials, fires, floods, storms, explosions, acts of God or delays or non-performance by third parties.

24. The Campaign may be subject to delays, errors or omissions resulting from technical issues such as problems with machines, servers or networks, etc., Nan Fung and/or its affiliates shall have no liability and shall not be held liable for any delays, errors, omissions and/or any loss and/or damage in connection therewith.

25. All e-tickets and physical tickets cannot be exchanged, refunded, transferred or traded for cash, other products, gifts or services for any reason. 

26.Participants agree that their participation in any Activity is at their own risk. Participants shall be responsible for their safety and the safety of their companions (including their children) and their respective personal belongings. Participants shall not cause any danger, injuries or nuisance, etc. to others or the property of others. Nan Fung and/or its affiliates shall not be responsible or liable for any illness, injuries or damage/loss of property (including but not limited to liabilities, claims, demands or damages actual or consequential, disclosed or undisclosed, known or unknown, suspected or unsuspected) caused by the Campaign (including any participation in any Activities, redemption, purchase or consumption of any food or beverage) or the use of the e-tickets / physical tickets, and Participants shall be solely responsible for all such risks, liabilities, claims, demands and/or damages. If a Participant designates another person to participate in the Activity (subject to the approval of Nan Fung and the organizer) (“Designated Person”), the Participant shall be solely responsible for all such liabilities, claims, demands and/or damages arising out of or in connection with any act, default, neglect or omission of the Designated Person (including but not limited to liabilities, claims, demands or damages actual or consequential, disclosed or undisclosed, known or unknown, suspected or unsuspected), as if he/she were the Designated Person.

27. If any persons under the age of 18 wants to participate in any Activity, he/she shall be accompanied by his/her one (1) parent or legal guardian over the age of 18. If there is more than one accompanying person, each additional accompanying person shall hold a valid ticket for himself/herself for entry.

28. Participants of Goal In Drone Soccer, Immersive Pilot Adventure and Fly Through tic-tac-toe must be aged 3 or above.

29. The Campaign may be photographed and/or video-recorded by Nan Fung and/or its affiliates. Participants agree to be photographed or video-recorded during the process and agree to Nan Fung and/or its affiliates’ use (including dissemination or publication) of such photographs and videos in any manner for commercial or promotion purposes.

30. All photographs are for reference only.

31. The Campaign (including any Activities) may be cancelled or altered due to inclement weather conditions or other factors, Nan Fung reserves the right to make rearrangements depending on the actual situation and reserves the right of final decision.

32. Nan Fung reserves the right to modify the structure and content of the Campaign at any time without prior notice, including any content of the “Up In AIRSIDE”, the NF Touch App or the website; the redemption/purchase method; content of the Activities; these terms and conditions; other items; and termination of the Campaign and/or any games/Activities. It is the responsibility of the Participant to keep themselves up-to-date in respect of any changes to the structure and content of the Campaign, including these terms and conditions. Whenever a Participant participates in the Campaign, he/she will be deemed to accept all relevant changes to the structure and content of the Campaign. Nan Fung and/or its affiliates will not be responsible/liable for any loss and/or damage resulting from changes to the structure and/or content, including any alteration and/or update of the terms and conditions.

33. Registration for redemption/purchase, use of e-tickets and participation in the Activities will all be deemed to be the acceptance of all terms and conditions of the Campaign by the Participant. 

34. In case of any disputes, Nan Fung reserves the right of final decision.

35. The English version of these terms and conditions shall prevail wherever there is any discrepancy between the Chinese and English versions.

36. These terms and conditions shall be construed and governed by the laws of Hong Kong and all relevant parties agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

Dated: 28 September 2023

【 “Up In AIRSIDE” (“Campaign”) E-Ticket Terms and Conditions*】

1. The NF Touch Member (“Member”) who holds this E-ticket can redeem one physical ticket of the type specified on this E-ticket for participating in the Campaign. This E-ticket is only usable on the above printed Date and before the end of the above printed period (“Designated Period”). The applicable date and time period of this E-ticket cannot be changed.
2. This E-ticket can only be used by the Member and can only be used once. The Member must arrive at the Campaign venue 15 minutes before the commencement of the Designated Period and present this E-ticket to complete the registration and redeem the physical ticket.  
3. The physical ticket can only be used during the Designated Period. Nan Fung Loyalty Program Limited, any of its group companies and/or their respective agents (collectively, “Nan Fung”) shall not be liable for any loss of time due to the Member being late or for any other reason. 
4. This E-ticket will be forfeited automatically upon use or expiry.  Printed copies or screen shots images will not be accepted.
5. The staff of Nan Fung may require Members to provide identification document(s) and/or other personal data (including but not limited to their name) for verification of their identities.  If a Member refuses to provide the requisite information, Nan Fung reserves the right to refuse entry. Before providing any personal data, all individuals must thoroughly read and accept the Personal Information Collection Statement and Privacy Policy of Nan Fung.
6. This E-ticket is invalid and not replaceable or refundable if lost or found defaced or damaged.
7. The Campaign and this E-ticket are subject to these terms and conditions, “Up In AIRSIDE” Campaign Terms & Conditions (see https://www.nftouch.com.hk/tnc), the NF Touch Membership Programme Terms and Conditions (see https://www.nftouch.com.hk/tnc) and any other terms and conditions prescribed by Nan Fung from time to time. The physical tickets are also subject to additional terms and conditions.
8. Nan Fung is entitled to deal with any E-tickets at its absolute discretion at any time without prior notice or compensation.  
9. Nan Fung reserves the right to void the E-tickets of any Member who is considered by Nan Fung as violating any law or any of the applicable terms and conditions or for any other reasons.
10. Use of this E-ticket or participation in the Campaign will all be deemed to be the acceptance of these terms and conditions by the Member. 
11. In case of dispute, Nan Fung reserves the right of final decision on all related matters.
12. The English version of these terms and conditions shall prevail wherever there is any discrepancy between the Chinese and English versions.
13. These terms and conditions shall be construed and governed by the laws of Hong Kong and all relevant parties agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

Dated: 28 September 2023

【 “Up In AIRSIDE”: Terms and Conditions for 1-hour Flight Experience Ticket Redemption (“Promotion”)】 

 1. This Promotion is subject to these terms and conditions, the NF Touch Membership Programme Terms and Conditions found in the “NF Touch” app and other applicable terms and conditions. 

2. To use the “1-hour Flight Experience” redemption e-coupon (“Redemption e-Coupon”) : 

i. Members may apply to book in advance and purchase an e-ticket for “1-hour Flight Experience” via the NF Touch app. Members shall apply the Redemption e-Coupon before payment and complete the transaction.  

“1-hour Flight Experience” includes the following items:  

Please refer to the NF Touch app and “Up In AIRSIDE” Campaign Terms and Conditions for further details 

ii. E-tickets for “1-hour Flight Experience” are subject to further terms and conditions set out in the e-Tickets. 

3. The Rewards will be given out in the form of e-Coupons and will be added to the relevant Member’s wallets in the NF Touch app instantly upon successful redemption of the Rewards. It will not be re-issued in case of expiry.  The e-Coupons for the Rewards will expire  on 31 October 2023. 

4. The Rewards and e-tickets for “1-hour Flight Experience” are limited and are available on a first-come, first-served basis while stocks last. Nan Fung Loyalty Program Limited (“Nan Fung”) does not guarantee that Members holding a Redemption e-Coupon will be able to successfully redeem an e-ticket for “1-hour Flight Experience”.

5. Nan Fung shall have the absolute discretion to determine whether or not a transaction or the relevant spending is eligible for the Rewards. 

6. All rewards under the Promotion cannot be transferred, refunded, exchanged for cash or other services or products for any reason.  

7. Staff from merchants at AIRSIDE are not entitled to participate in this Promotion. Sales personnel are not allowed to redeem any rewards on behalf of the customers.  

8. Nan Fung has the right to suspend, cancel or vary the abovementioned offers and rewards at any time at its absolute discretion for any reason without notice. 

9. Nan Fung and/or its affiliates shall not be responsible or held liable for any loss, error or delay, etc. due to any computer, network, server failure or malfunction or any other technical problems. 

10. All photos on the NF Touch app and marketing collateral are for reference only. 

11. Nan Fung reserves the right to change the Promotion Period, the Redemption Location and/or the Redemption Time at its absolute discretion for any reason without notice.  

12. Nan Fung shall have the right to, without any compensation, suspend or cancel this Promotion at its absolute discretion for any reason whatsoever (including but not limited to inclement weather conditions, or other reasons). Please refer to the NF Touch app for any information. 

13. Nan Fung reserves the right to modify the structure and content of the Promotion at any time without prior notice, including any content of the app/website, these and/or any applicable terms and conditions and any other items. It is the responsibility of the shoppers to keep themself up-to-date in respect of any changes to the structure and content of the Promotion, including these and/or any applicable terms and conditions. Whenever a shopper participates in the Promotion, he/she will be deemed to accept all the latest changes to the structure and content of the Promotion. Nan Fung will not be responsible/liable for any loss and/or damage resulting from changes to the structure and/or content of the Promotion, including any alteration and/or update of these and/or any applicable terms and conditions. 

14. The use of the NF Touch app or the redemption of rewards will be deemed to be the acceptance of all terms and conditions of the Promotion by the shopper. 

15. The English version of these terms and conditions shall prevail in the event of any discrepancies between the Chinese and English versions. 

16. In the event of any disputes related to the Promotion and these terms and conditions, Nan Fung reserves the right of final decision. 

17. These terms and conditions shall be construed and governed by the laws of the Hong Kong SAR and all parties shall submit to the exclusive jurisdiction of the courts of the Hong Kong SAR. 

Dated: 9 October 2023